Senior Stakeholder Engagement Manager
- Develop & execute targeted engagement strategies
- Corporate CBD Office – Flexible work arrangements
- 6 month parental leave contract
Cross River Rail Delivery Authority (CRRDA)…Your chance to work with the best!
Cross River Rail will transform the way we travel to, from and through Brisbane in the future. It will be a catalyst for 10 years of wider rail transformation across the whole of South East Queensland and it is already playing a key role in how we prepare for the 2032 Olympic and Paralympic Games.
Cross River Rail is a new 10.2km rail line including 5.9km of twin tunnels running under the Brisbane River and CBD. It includes the delivery of four new underground stations, two new above-ground stations, accessibility rebuilds for six stations, the construction of three new stations on the Gold Coast, and the introduction of a new world-class ‘ETCS' signalling system.
This is a once in a lifetime opportunity to work on one of Australia's largest infrastructure projects and to be a part of something that will leave a lasting legacy for generations to come.
About the Role
As Senior Stakeholder Engagement Manager, you will lead stakeholder engagement, external communications, and issues management in support of Cross River Rail’s construction activities. Your role will focus on fostering strong relationships with key stakeholders, ensuring compliance with project approvals, and proactively managing reputational risks.
Working closely with government agencies, contractors, and internal teams, you will ensure engagement efforts align with project milestones and community expectations. You’ll also provide high-level strategic advice, contribute to government reporting, and ensure external considerations shape decision-making.
The successful applicant will be working from our modern corporate office conveniently located in the heart of Brisbane’s CBD. This opportunity is a parental leave contract until late October 2025. Current QLD Government employees who may be interested in secondment are encouraged to apply.
Key Responsibilities:
- Develop and implement tailored stakeholder engagement strategies to support project objectives.
- Manage the implementation of stakeholder strategies with relationship owners to ensure objectives are achieved.
- Lead the planning and execution of communication strategies, including public notifications, community updates, and issue resolution during construction phases.
- Ensure stakeholder engagement and communication activities comply with the project's conditions of approval, relevant government regulations and governance requirements.
- Oversee the integration and alignment of stakeholder engagement activities with project milestones and construction timelines.
- Identify emerging stakeholder concerns and provide strategic advice to senior leadership to support risk mitigation and decision making.
- Develop and implement strategies to manage stakeholder issues proactively and minimise project disruptions.
- Act as the key liaison between the Delivery Authority, contractors, and government agencies, ensuring alignment of engagement activities with contractual obligations.
- Monitor and assess the effectiveness of engagement strategies, adjusting approaches as needed.
- Support government reporting, including ministerial briefings, board reports, and compliance with policy.
About You:
- Extensive experience in developing, managing and monitoring complex stakeholder communications on major infrastructure projects.
- Strong ability to build, influence, and maintain relationships across internal, government, industry, contracting and community stakeholders.
- Strong project management skills with the ability to coordinate multiple stakeholder engagement activities in a fast-paced environment.
- Understanding of government reporting requirements, regulatory frameworks, and compliance in stakeholder engagement.
- High-level verbal and written communication skills, including the ability to prepare briefings, reports, and engagement materials.
- Strong analytical and problem-solving skills to assess risks and implement effective stakeholder strategies.
Why work with CRRDA?
On Cross River Rail you will not only work with the best but become your best. And as we enter a new phase of delivery, our project offers a rare career opportunity for top tier professionals to have played their part on something that is genuinely city shaping and transformative.
Our people are supported with flexible work options, career development through the Australian Institute of Management, salary packaging and access to world class employee assistance provider Telus Health.
At Cross River Rail we are an equal opportunity employer and strive to build balanced teams from all walks of life.
How To Apply
Please submit your Resume by clicking on the apply link. Please note we will be reviewing applications as submitted and encourage your early application to avoid disappointment.
Aboriginal and Torres Strait Islander people are strongly encouraged to apply for all Cross River Rail Delivery Authority vacancies.
